Terms and Conditions

Welcome to NimbusSMS. By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our service.

1. Description of Service

NimbusSMS is a text messaging platform that allows businesses to send SMS messages to their customers using a secure and scalable interface. Features may include bulk messaging, scheduling, reporting, and SMS number management.

2. User Responsibilities

You are responsible for ensuring that all messages sent via NimbusSMS comply with applicable laws and carrier guidelines, including but not limited to the Telephone Consumer Protection Act (TCPA) and CTIA rules.

By using NimbusSMS, you agree not to send unsolicited messages, spam, abusive content, or any communication that violates local, state, or federal laws.

3. SMS Compliance

All users must maintain a valid opt-in process for their recipients. You agree to honor all opt-out requests promptly and understand that failure to do so may result in immediate suspension or termination of your account.

4. Payment Terms

All setup and monthly fees are outlined on our pricing page. By signing up, you authorize recurring charges based on your selected plan. Refunds are not guaranteed and are issued only at the discretion of NimbusSMS.

5. Prohibited Use

You may not use NimbusSMS to engage in any activity that is illegal, harmful, threatening, harassing, or otherwise objectionable. This includes the use of banned words, phrases, or any activity that could result in carrier blocking.

6. Limitation of Liability

NimbusSMS is not liable for any damages resulting from service interruptions, message delivery failures, or user misuse. You acknowledge that the service is provided “as is” and without warranties of any kind.

7. Termination

We reserve the right to suspend or terminate your access to NimbusSMS at any time if you violate these terms or engage in behavior that jeopardizes our infrastructure, deliverability, or reputation.

8. Modifications

NimbusSMS may update these Terms and Conditions at any time. Continued use of the service after changes implies your acceptance of the revised terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

10. Contact

If you have any questions about these Terms and Conditions, please contact us at [email protected].

Privacy Policy

At NimbusSMS, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and SMS platform.

1. Information We Collect

We may collect the following information:

• Contact details such as name, email address, and phone number
• Business information, including company name and domain
• SMS content, recipient numbers, and delivery data
• Technical data such as IP addresses and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the NimbusSMS platform
• Manage billing and support
• Send system notifications and updates
• Improve service reliability and performance

3. SMS Content & Recipient Data

SMS content and phone numbers are securely stored and used only for the purpose of delivering your messages. We do not sell or share this data with third parties for marketing purposes.

4. Cookies & Tracking

We may use cookies or similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to disable cookies if desired.

5. Data Security

We implement industry-standard security measures to protect your data. All SMS data is transmitted over secure, encrypted channels and stored in compliant environments using AWS infrastructure.

6. Sharing Information

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. payment processors or infrastructure partners) as needed to operate the service.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. To do so, please contact us at [email protected].

8. Data Retention

We retain account and message data only as long as necessary to support your service or comply with legal obligations. You may request deletion of your account at any time.

9. Children’s Privacy

NimbusSMS is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the service indicates your acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy, please reach out to us at [email protected].